Numbers from hell

 

They drive you mad.

You know them when you see them. At the beginning of Week 3 you get a report showing:
Week 1 Week 2
Value of leads created  £200,000 £210,000
Value of leads closed  £90,000 £100,000

Then at the beginning of Week 4 it looks like this:

Week 1 Week 2 Week 3
Value of leads created  £201,000 £208,000 £250,000
Value of leads closed  £95,000 £120,000 £100,000

It hurts. You see the page and your mind begins to race and you get angry. Instead of focusing on Week 3 and the future you have to ask people why the numbers for Weeks 1 and 2 have changed. Week after week, period after period it is always the same.

You and your staff keep individual spreadsheets to track performance because no one can trust the numbers from hell. Believe me, it is going on all down the line. What does that cost you in lost time?

It hurts every week. No one thinks the problem can be fixed or cares about the pain you feel.

We can. We do.

With nearly 30 years experience in reporting: starting with four years in "Finance and Manpower, Planning and Control" in Xerox and extending to Siebel call centre systems, lead and opportunity management, business processes and intranets we understand how to fix it: how to fix the business process and attitudes - how to fix the reporting systems.

 

 
Why put up with it any longer? Call us today.
Top
 
Last updated 10/01/2007 Copyright © 2001-2007 WRC Solutions